Microsoft Dynamics 365 Business Central Implementation for a Fashion Company

Summary

An international fashion company, based in North Carolina, USA, faced challenges in managing inventory, financials, supply chain, and sales and purchase orders across multiple offices in the US and Pakistan. To address these issues, we implemented Microsoft Dynamics 365 Business Central, integrating it with D365 Sales and creating a customized multiple shipment module. This solution simplified operations and improved efficiency in handling inventory and customer queries.

Problem Statement

The fashion retailer struggled with the following operational inefficiencies:

Lack of an integrated system to manage inventory, financials, and supply chain.
Difficulty in tracking sold and purchased items.
Challenges in handling customer queries and stock updates.
A customized shipment module is needed to manage multiple shipments in sales orders.
The requirement to monitor item quantities within sales and purchase orders effectively.

Solution Delivered

Tech Implement addressed these challenges by implementing Microsoft Dynamics 365 Business Central:

Solutions We Offered

Company
Setup

Financial
Configuration

Inventory
Management

Sales and
Supply Chain Configuration

Company Setup:

Initiated the setting up of the company information in Business Central, followed by the implementation of the Chart of Accounts (COA), the backbone of the ERP system.

Financial Configuration:

Configured General Posting Setup, General Business Posting Groups, General Product Posting Groups, General Ledger Setup, and Customer & Vendor Posting Groups.
Set up Bank Accounts and linked them with the relevant accounts in the COA.
Configured Bank Account Posting Groups and Tax Setup.
Implemented Financial Dimensions to differentiate financial impacts.
Configured Payment Journals and Payment Terms as per business requirements.

Sales and Supply Chain Configuration:

Configured Sales and Purchase cycles along with Supply Chain processes.
Integrated Dynamics 365 Business Central with Dynamics 365 Sales to track sales and purchase activities and manage customer queries.
Set up Products and Price Lists in Dynamics 365 Sales, linking them with Business Central.

Inventory Management:

Configured Inventory Posting Groups and Locations for tracking items across multiple office locations.
Deployed a system to track the quantity of items in sales and purchase orders within the item list.
Developed and deployed a custom Multiple Shipment module to track multiple shipments in a single sales order, including a custom report for better visibility.

Results

The implementation of Microsoft Dynamics 365 Business Central brought significant improvements to the fashion company’s operations:

A unified platform for managing inventory, financials, supply chain, and customer queries.
Improved tracking of sold and purchased items for more useful stock management.
Better handling of customer queries and stock updates.
Customized module for tracking multiple shipments which results in efficient order fulfillment.
Accurate tracking of item quantities in sales and purchase orders, leading to better inventory control.

Operation Management with Business Central Implementation

Through the implementation of Microsoft Dynamics 365 Business Central, Tech Implement provided the international fashion company with an integrated solution to manage its operations efficiently. This transformation enabled the company to simplify its processes and improve customer service. Moving forward, the company is well-equipped to use these technological advancements for sustained growth and success.